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Frequently Asked Questions


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Sep 18, 2025
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1) Why does bandwidth matter so much at events?
Sep 18, 2025
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Peak moments (doors open, keynotes, headliners) create short, intense spikes in concurrent use such as; ticket scanning, POS, event apps, social uploads, remote presenters, and live streams all at once. High density design guides from Aruba, Cisco, and Ruckus.

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Sep 18, 2025
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Sep 18, 2025
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2) How do I size total Internet bandwidth quickly?
Sep 18, 2025
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Use a simple capacity model, then add headroom:

  • Devices per attendee: plan infrastructure for ~1.5–3 devices/person (BYOD reality). Aim to place ~75% of clients on 5 GHz (or 6 GHz when available).

  • Concurrency: estimate 30–50% of attendees as simultaneous users at peak.

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Sep 18, 2025
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Sep 18, 2025
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3) What are the WiFi design best practices for dense venues?
Sep 18, 2025
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  • Prefer 5/6 GHz; minimize 2.4 GHz.

    2.4 GHz has only three non-overlapping channels; vendor guides recommend prioritizing 5 GHz/6 GHz and avoiding 40 MHz on 2.4 GHz.

  • Right-size AP count and client load

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Sep 18, 2025
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Sep 18, 2025
4) What is a "4G/5G Internet Kit"?
Sep 18, 2025

You do not need IT experience to get the Slice Internet Kit up and running. Follow the simple connection instructions provided in the Internet Kit Start Up Guide and you’ll be surfing the web in less than 5 minutes. When your event is over, ship the kit back to us using the pre-paid FedEx Ground return label we include in the package.

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Sep 18, 2025
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Sep 18, 2025
5) What is a WiFi Portal?
Sep 18, 2025
The splash portal is a perfect place for your event’s message. With a 100% impression rate and unlimited customization capabilities, the portal has endless uses and will generate value for your brand, sponsors, and guests.
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Sep 18, 2025
Sep 18, 2025
6) Mobile vs. Portable Hotspot
Sep 18, 2025

A Mobile Hotspot is self contained and battery powered.  It is small enough be carried in a purse or backpack.  

A Portable Hotspot comes in a small case and requires continuous power.  It contains in two pieces, a 4G or 5G router and an WiFi access point that need to be connected together and placed on a shelf or table.

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Sep 18, 2025
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